Legal

Terms of Service

Last updated: 1 June 2025  ·  Effective date: 1 June 2025

These Terms of Service ("Terms") govern your access to and use of the LeadYx website, platform, and lead generation services ("Services"). By accessing our website or engaging our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Definitions

2. Services Description

LeadYx provides AI-powered lead generation services to businesses operating in India. Our Services include:

The specific scope, lead volume commitments, and features included in your plan are detailed on our pricing page and confirmed in your service agreement or invoice.

3. Eligibility and Account

To use our Services, you must:

You are responsible for all activity conducted through your account. Notify us immediately at info@leadyx.io if you suspect unauthorised access.

4. Payment and Billing

4.1 Subscription Fees

Services are billed monthly in advance. All prices are in Indian Rupees (INR) and are exclusive of GST unless otherwise stated. Current pricing is published on our website and is subject to change with 30 days' notice.

4.2 Payment Terms

Payment is due within 7 days of invoice. We accept bank transfers, UPI, and other payment modes as specified on your invoice. Services will not commence until payment is received and cleared.

4.3 Late Payments

Accounts with overdue payments beyond 14 days may have their dashboard access suspended. We reserve the right to charge interest at 18% per annum on overdue amounts.

4.4 GST

GST at the applicable rate will be added to all invoices. Clients with valid GSTIN should provide it during onboarding for compliant invoicing.

5. Lead Delivery and Quality

5.1 Lead Commitments

We commit to delivering the minimum lead volumes stated in your chosen plan over each calendar month. Lead counts are verified leads that have passed our AI qualification process. Cold leads (score 40–60%) are also delivered as part of your total count and are suitable for nurturing sequences.

5.2 Quality Standards

We define a "verified lead" as a prospect who has: (a) been successfully contacted, (b) confirmed their identity and business context, and (c) expressed interest or provided sufficient qualification data. We do not guarantee that leads will convert into sales — conversion depends on your sales process, product-market fit, and pricing.

5.3 Lead Shortfalls

If we fail to deliver the committed minimum lead volume in a given month (excluding circumstances beyond our control), we will carry forward the shortfall to the following month at no additional charge. This is our sole remedy for lead shortfalls.

6. Client Obligations

As a client of LeadYx, you agree to:

7. Intellectual Property

All content on the LeadYx website — including text, graphics, logos, AI models, software, and dashboards — is the exclusive property of LeadYx and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our prior written consent.

Leads delivered to you are licensed for your internal business use only. The AI qualification data, scoring methodology, and analytical outputs remain the intellectual property of LeadYx.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information disclosed during the course of the engagement, including business strategies, pricing, and technical processes. This obligation survives termination of the service agreement by 3 years.

9. Termination

9.1 By You

You may cancel your subscription by providing 30 days' written notice to info@leadyx.io. No refund is applicable for the current billing cycle. Please review our Refund Policy for details.

9.2 By Us

We may suspend or terminate your access to our Services immediately and without notice if you: (a) breach these Terms, (b) fail to make payment after 14 days' overdue, (c) engage in fraudulent or illegal activity, or (d) misuse leads in violation of applicable law.

9.3 Effect of Termination

Upon termination, your access to the dashboard will be revoked. You may request an export of your lead data within 14 days of termination, after which data may be deleted in accordance with our Privacy Policy.

10. Limitation of Liability

To the maximum extent permitted by applicable law, LeadYx's total liability to you for any claim arising out of or relating to these Terms or our Services shall not exceed the total fees paid by you in the 3 months immediately preceding the claim.

In no event shall LeadYx be liable for indirect, incidental, consequential, special, or punitive damages — including loss of profits, revenue, goodwill, or data — even if we have been advised of the possibility of such damages.

11. Disclaimer of Warranties

Our Services are provided on an "as-is" and "as-available" basis. We make no warranty that our Services will be uninterrupted, error-free, or completely secure. We do not warrant the accuracy, completeness, or reliability of any leads or data delivered through our platform beyond the quality standards described in Section 5.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in Delhi, India.

13. Amendments

We reserve the right to modify these Terms at any time. Material changes will be communicated to active clients by email with at least 14 days' notice. Continued use of our Services after the effective date of changes constitutes acceptance of the updated Terms.

14. Contact

For questions about these Terms, please contact:
LeadYx  ·  info@leadyx.io  ·  +91 98994 20100